Shopify payment setup

Start with where your business is based

Shopify Payments, Shopify's own payment provider, is only available to businesses in certain countries. If it is available to you, it is often the simplest route, because it is managed inside Shopify and enables features such as selling in several currencies through Shopify Markets.

If it is not available, or does not suit you, Shopify works with a large number of third-party payment providers. Shopify states that third-party transaction fees apply to orders processed through third-party and alternative gateways, so the fee picture changes with this choice.

Types of payment provider

Shopify's documentation states that if Shopify Payments is your primary provider, PayPal transactions are exempt from third-party transaction fees. Fee rates vary by location and plan.

Fees to check before choosing

We do not quote rates, because they vary by country and plan. These are the fees to look up.

How payment setup is carried out

1. 01

   Check eligibility

   Confirm Shopify Payments availability for your business country and any provider requirements.

   Output: Provider shortlist

2. 02

   Account verification

   You complete the provider's identity and business verification, which only the account owner can do.

   Output: Verified provider account

3. 03

   Connect and configure

   Connect the provider, choose payment methods and set how payments are captured.

   Output: Configured checkout

4. 04

   Test

   Use test mode or the test gateway, or a real order refunded, to confirm the full order path.

   Output: Tested payments

Payment problems a careful setup avoids

Illustrative examples.

• Test mode left on

  Orders appear to go through but no money is collected.

• Unverified account

  Payouts are held because verification was not completed.

• Expected methods missing

  Customers look for a wallet or local method they use and leave when it is not offered.

Choosing payment methods customers expect

Cards are only part of the picture. Depending on where your customers are, digital wallets, local bank payment methods or instalment options may be what they expect to see. A checkout that lacks a familiar method can lose customers at the last step.

Methods available to you depend on your provider and country. We check which methods your provider supports for the markets you sell to and turn on those that make sense, rather than enabling everything and cluttering the checkout.

Manual payment methods

Some businesses accept bank transfer, cash on delivery or payment on invoice for trade customers. These can be offered as manual payment methods, but orders then need to be marked as paid by hand once money arrives. We set clear instructions for customers and agree how your team will check and mark payments.