Privacy Policy | LetGetGrow

This policy explains how personal information is handled when you visit letgetgrow.com or contact LetGetGrow about a project.

1. Who we are

LetGetGrow is a trading name used by Muhammad Ahmad, an individual based in Pakistan. LetGetGrow is not a registered company. Muhammad Ahmad operates this website and the LetGetGrow services, and is responsible for the personal information described in this policy (the “data controller”). In this policy, “LetGetGrow”, “we” and “us” mean Muhammad Ahmad trading as LetGetGrow.

For privacy questions or requests, contact info@letgetgrow.com.

2. Information we collect

Information you give us

When you submit the project enquiry form, we collect:

your name and email address;
the service you are interested in and your project description;
optionally, your company name, phone or WhatsApp number, and budget range.

If you email us directly, we receive the information you choose to include.

Giving us your details is voluntary. We need your name, email address and a description of your project to reply to an enquiry; the other form fields are optional.

If you contact us on WhatsApp (+44 7478 074032), we receive your WhatsApp name, phone number and the messages and files you send. WhatsApp is operated by WhatsApp LLC / WhatsApp Ireland Limited (part of Meta), which processes that information under its own privacy policy. We use WhatsApp conversations only to respond to you and discuss your project.

Information collected automatically

Spam protection. When you submit the form, your IP address is converted into a one-way hashed value and recorded with the submission time to limit repeated submissions. Records older than one hour are no longer used and are discarded automatically the next time the form is submitted. The original IP address is not stored by the form.
Server logs. Our hosting provider, Hostinger, records standard technical logs (such as IP address, browser type and pages requested) to operate and secure the service. Log retention depends on Hostinger’s policies and the hosting configuration. We do not use these logs to identify visitors.

Cookies, analytics and third-party tools

This website does not set cookies and does not use analytics, advertising pixels or third-party chat widgets. Fonts and images are served from our own website. The WhatsApp buttons are ordinary links: WhatsApp is not loaded on our pages, and nothing is sent to WhatsApp unless you choose to open the link. If this changes, we will update this policy first.

3. How we use your information

to respond to your enquiry and discuss your project;
to prepare a proposal or quotation you have asked for;
to keep a record of our correspondence;
to protect the website against spam and misuse.

We do not sell your personal information, we do not add you to marketing lists without your consent, and we do not use your information for automated decision-making or profiling.

4. Legal basis

Where data protection laws such as the UK GDPR or EU GDPR apply, we rely on: steps taken at your request before entering into a contract (responding to your enquiry and preparing a proposal), and our legitimate interests in running and securing our business. Where we rely on consent, you can withdraw it at any time.

5. Who we share it with

We share information only with the service providers we use to run the website and communicate with you:

Hosting: Hostinger, which hosts this website.
Email: Hostinger Email, which delivers and stores enquiries sent to info@letgetgrow.com.
Messaging: WhatsApp, if you choose to contact us there.

We may also disclose information where required by law.

6. International transfers

LetGetGrow is operated from Pakistan, and this website is hosted by Hostinger on servers in Malaysia. Enquiries are delivered to and stored in our Hostinger Email mailbox, in data centres chosen by Hostinger. If you contact us on WhatsApp, WhatsApp (Meta) processes those messages in its own infrastructure.

Because we work with clients worldwide, your information will be processed in countries other than your own, which may have different data protection laws. We limit what we collect to what is needed to respond to you and use established service providers to store it.

7. How long we keep it

Enquiries that do not become projects are kept for 12 months after our last meaningful contact with you, unless discussions are still active. After that, we delete them from our email, WhatsApp and any other copies. Deletion is currently carried out manually.

Confirmed projects: records relating to projects you go ahead with are not covered by the 12-month period above. How long they are kept will be set out separately for clients.

Spam-protection records are discarded automatically once they are more than one hour old (at the next form submission).

8. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict certain processing, and to receive a copy of your information. To make a request, email info@letgetgrow.com. You may also have the right to complain to your local data protection authority.

9. Security

The website is served over an encrypted connection, enquiries are sent using authenticated email, and access to our accounts is restricted. No method of transmission or storage is completely secure, but we take reasonable steps to protect your information.

10. Children

Our services are intended for businesses. We do not knowingly collect information from children.

11. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

12. Contact

Questions about this policy or your information: Muhammad Ahmad, trading as LetGetGrow, info@letgetgrow.com.