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eBay listing optimisation for jewellery sellers

Jewellery is small, can be valuable and hard to judge from a screen. Buyers search by type, metal, stone and style, and they decide on photos and the accuracy of the description. A jewellery listing that names the piece clearly, states materials only from evidence, gives exact sizes and shows marks and clasps up close earns trust. Overstating metal or stones in a title may attract clicks but leads to returns and disputes.

Below: titles, materials and evidence, specifics, sizes and measurements, photos and condition.

Industry solution · Amazon & eBay Services · Custom quotations only

Illustrative diagram

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  1. Title — Type, metal, size
  2. Main photo — Whole piece, face-on
  3. Specifics — From evidence only
  4. Sizes — Including clasp
  5. Close-ups — Hallmarks and clasps
  6. Condition — Wear and repairs
A jewellery listing. Evidence, sizes and close-ups.

A jewellery title pattern

Illustrative pattern within eBay UK's 80 characters
ElementExample
Brand or maker, if knownMaker's name or mark
Piece typePendant necklace, signet ring
Metal, from evidenceHallmarked silver, gold plated
Stone, from evidenceNamed only where known
Size or lengthRing size, chain length

Materials and evidence

Name a metal or stone in the title or specifics only where you have evidence: a hallmark you can photograph, a test you carried out, a certificate or the maker's information. If a piece is plated, say so in the title. If you have not tested a piece, say 'untested' rather than describing it from appearance. Rules on describing precious metals and stones are a matter for the seller and their advisers; check them and eBay's current policies for jewellery.

Sizes and measurements

Rings

  • Size on a stated scale
  • Band width

Necklaces and bracelets

  • Length including clasp
  • Pendant size

Earrings and brooches

  • Drop length or dimensions
  • Fitting type

Item specifics

Fill specifics such as type, metal, main stone, style and size from the evidence you hold. eBay UK advises adding more than the required specifics; for jewellery, accurate metal and stone specifics help buyers filter, but wrong ones cause disputes, so leave unknown values blank. Keep the same wording for metals and stones across your listings. Recheck after edits.

Example: a silver bracelet

Illustrative example — not a client case study

Situation: A seller lists a bracelet as 'sterling silver' because it looks silver, and the buyer finds no hallmark.

  1. The seller now lists metals only from hallmarks or tests, photographing the mark.
  2. Unmarked, untested pieces are described as 'silver-coloured metal, untested'.
  3. Length including clasp and a close-up of the clasp are added.

What this shows: Listings described exactly what the seller could show. This example is illustrative.

Photos

Show the piece face-on as the main photo, as eBay UK recommends, then close-ups of hallmarks, clasps, settings and any wear, and a photo on a person or stand for scale. Use diffused light to avoid glare, and avoid filters that change the colour of metal or stones. eBay UK allows up to 24 photos and advises against watermarks.

Condition

Describe scratches, worn plating, loose stones, repairs and replaced parts. For vintage pieces, give an era only where you have a basis for it, such as a maker's mark. Refer to photo numbers for each point, and say whether the piece has been cleaned or polished, since some buyers of vintage jewellery prefer original patina. Note any engraving or initials, which may affect who will buy it.

What the description adds

Use the description for what titles and specifics cannot carry: the evidence for each material claim, such as 'hallmark shown in photo 4', exact measurements, the clasp or fitting type, what is included such as a box or certificate, and a full account of condition. For new pieces from your own range, give materials from your supplier's specification and care advice for plated items. Keep the wording calm and exact; buyers trust precise descriptions more than enthusiastic ones.

Describing stones

Say whether stones are natural, treated, synthetic or imitation only where you know, and say so plainly where you do not. Name the issuer of any certificate and show it in a photo. Avoid gemstone names for stones you have not identified. If unsure, describe the colour and cut instead, which buyers can see in photos.

Postage and packaging

Say in the listing how pieces are packed and which service is used. Use tracked services for higher values and package discreetly. Check carrier compensation limits for jewellery before choosing a service.

Returns

State returns terms clearly, including how pierced-ear jewellery returns are handled, and check the terms against your obligations to buyers. Keep photos of each piece as packed.

Questions about eBay listing optimisation for jewellery sellers

What should a jewellery title include?

Piece type, metal and stone from evidence, maker if known and size.

When can we name a metal?

With a photographed hallmark, a test, a certificate or maker's information.

How should plated items be described?

As plated, in the title.

Which sizes should be given?

Ring size, length including clasp, and dimensions.

What photos help jewellery buyers?

Close-ups of marks, clasps and settings, and scale on a person or stand.

Who is responsible for hallmarking rules?

The seller and their advisers.

Sources referenced

Platform features, guidance and rules change. We check the current versions before committing to an approach. This page is general information, not legal advice.

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